Success Stories
The Ebby Halliday Home Team receives feedback everyday from helping people all over the country buy and sell quality homes throughout the Metroplex. Here are a few examples of the great job our associates do for their clients and what you can expect, too.
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Dear Ms. Halliday,
I am sending this email message to let you know what an outstanding job Barbara and Gary Shipman did for us in finding our new home in Frisco, Texas. Their professional approach to business combined with their genuine concern for our housing needs made our search that much less stressful. Their ability to listen and then quickly line up houses that met our buying criteria for viewing was excellent. Our particular situation involved a move from Europe with two children needing to start school in September. Facing compressed timeframes Barb and Gary worked long hours to get us the right house and the earliest possible closing date. …
…on the move in date, one of our air conditioning units malfunctioned… Although we had the home inspected… this particular malfunction was not covered… When Barb and Gary found out, they quickly got involved and somehow convinced the maintenance firm to cover the repair under warranty… You can be proud to have a team like Barb and Gary representing Ebby Halliday in Frisco and we are grateful to them for "going the extra mile."
… Please be sure to recognize them for a job well done.
Sincerely,
Kevin McCarthy
Frisco, TX
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We had a delightful experience working with your agent, Barbara Shipman, in their purchase of our home. We took possession six weeks ago and often think of how easy the entire process was - from viewing houses to closing. Our positive experience was due to Barbara Shipman.
Barbara took time to get to know us, and thus better help us find a home well suited to our likes and needs. She possesses good communication skills, which, as you are aware, are essential for a smooth buying process. We appreciated her honest dealings with us, and her suggestions/recommendations proved well worth while. She has great intuitive and people skills We always felt she was right there, going to bat for us! In simple terms, Barbara was on top of it, continually. What an excellent agent!
Sincerely,
Kelly & David O'Brian
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Dear Miss Halliday,
We just saw the movie "A Series of Unfortunate Events" where the character played by Meryl Streep pokes merciless fun at Realtors. We laughed, but at the same time, we felt like standing up in the theater, shouting, "Hey, wait a minute, OUR Realtors are great!"
Our Realtors are Barbara and Gary Shipman, your Shipman Team, with whom we have closed a number of transactions. We've never before worked with Realtors who have instilled the feeling of trust and confidence we enjoy in working with Gary and Barbara. We'd like to make you aware that this fine team provides us exceptional service and valued continuing support. We treasure the Shipmans, and we particularly appreciate that….
They're always available. 24/7. If we need information, frequently regarding subjects which will not provide them income, Barbara and Gary are only a phone call away. Usually within minutes, they have our fax machine humming with the data/advice/'research/recommendations we've requested.
They know their stuff. Advice from Barbara and Gary is a valuable gift. They have the background, intellect, creativity and good sense to cut through the smoke and tell us what we really need to know.
They know our stuff. Barbara and Gary know and understand our business plan. They are turned in to our needs and focus their efforts where it counts. We weren't even in town once when Gary reviewed a property for us and called to say, "I'm standing in front of your next project." Sure enough….it was perfect.
They're on our side. This is a big one. From negotiating price to reviewing a closing statement, we can always count on Gary and Barbara to be looking out for our vest interests. With their valuable experience, attention to detail, sound judgment and unquestioned ethics, the Shipman Team has our complete trust.
Congratulations on great recruiting and thanks for making Shipman quality available to us.
Sincerely,
Tony Morath
Richard Morath
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