Success Stories

Robin Merlo is an exceptional agent! She is extremely pleasant to work with and truly listens to the needs of her clients. We appreciate her commitment in helping us find the right home.

Brent & Shannon Wiser

Dear Robin,

I wanted to let you know how much I appreciate all your hard work selling my home. It was not easy, but your tenacity, determination, countless open houses and your great decorating suggestions got it done! Thank you for endless efforts. It could not have gotten done without all your hard work. I look forward to working with you and your team again!

Melanie G. Kollinger

Robin Merlo Group,

I cannot believe we are finally finished with the sale of my house and my subsequent acquisition of my new home. I want to personally thank you for your tremendous efforts and patience in dealing with me and this extremely complex transaction. Without your diligent efforts, patience in dealing with me, and hosting countless open houses, we would not have been able to prevail.

Thank you very much and I look forward to working with you again.

Mark Cashman

Robin did a fabulous job in helping me find my home and my prior assistant’s home in the area. I trust her and she does a great job. In working with her she was the only person I needed during the entire process of buying my home. She is definitely the best here in the area.

Albie Johnston, Senior Designer for National Retail Firm

Robin,
I'm so happy that we visited and that you led me to Mary Jo. She was great! She had so many terrific ideas and made a huge difference! Loved her! Very down to earth and eager to share ideas. Her enthusiasm was energizing! She cleared up some uncertainties....gave us clear direction! What a great addition to your team. She's a jewel!

Cindy Tieperman

To Whom it May Concern,
We recently purchased a home with the assistance of Rick Allaire from Ebby Halliday. Like all 30-something year olds, we knew exactly what we wanted before we started our search. Needless to say, once the search actually started, everything changed! Of course everything changed for the better and that was all because of Rick.

We cannot thank Rick enough for everything he did. Neither of us have family in Texas and it was a bit overwhelming making such a big decision all on our own. Rick treated us like I believe he would treat any member of his family. He really looked out for us, gave us wonderful guidance and pointed out so many aspects of the home buying and decision making processes we never would have thought to consider. He never rushed us to make any decisions, he took our phone calls at all hours of the day, and once we finally made our decision, he saw the process all the way through to the end.

Prior to meeting Rick, we never would have considered the area we live in now. We simply were not educated and open minded enough to consider it. We LOVE where we live, we love our neighborhood and we LOVE our home. We never would have found our dream home without Rick Allaire. I have already recommended Rick to co-workers who will need an honest, open and trustworthy agent in the near future.

Thank you Rick!
Lyn Herkimer & Jared Alexander

Dear Rick,

We are writing to thank you for your incredible service in helping us purchase our new home.
We can not thank you enough for all your hard work in assisting with the purchase. We know that while buying a home is exciting, its overwhelming too. You were exceptional in every way, no matter what fears we faced-questions or confusion. You went out of your way to help, to constantly advise and reassure us at a very stressful time. You spent hours with us. You worked with in a very aggressive time line, and helped us go as smoothly as possible.

We have worked with other agents in the past, but none have been so dedicated. We appreciated your timely response to our emails and phone calls (and there were many). You went an extra mile. Oh, and one other thing, in addition to being a fantastic agent, you are fun! It was a pleasure to work with you. We would highly recommend you to anyone buying or selling a home.

Regards,
Jeffrey and Melanie Lindley

Mary Jo Pope,

My wife and I recently had the pleasure of working with Mary Jo Pope for the purchase of a home for our son and daughter-in-law. Mary Jo was on top of things from the very beginning! We were interested in properties located in the Heritage Lakes Community in Frisco, Texas. Mary Jo thoroughly researched the community and available properties that fit within our budget range. Not only did she do the research, but she personally went and viewed numerous properties before she scheduled a time for us to view the properties. Her preparation was extremely beneficial as we worked our way through the various showings that she had laid out for us to visit. The properties she had selected to show us were great, but we decided that we would like to continue looking for just the perfect house. She stayed focused on the community and within a few days called and notified us that a house fitting all of our expressed needs had just been listed and she wanted to show it to us.

My wife, son and daughter-in-law met her there within a few hours, and she was right. It was the perfect house! She immediately placed an offer for us and within less than 24 hours we were moving to closure. She assisted us with arranging for financing and 10 days later, she met us at Republic Title and we closed on the house. What an experience! All of this from first contact with her to closure took place in less that a month. Effective, Efficient and Timely are but words to describe our experience with Mary Jo. She takes the meaning of Service Excellence to a level of preeminence.

Thank you Mary Jo for making our son and daughter-in laws dream home become a reality. You are awesome!

Gary Brock