VIP Customer Service Award Winners Announced

VIP Customer Service Award Winners Announced


Ebby Halliday Realtors was founded on three points of service: service to the client, service to the industry and service to the communities it serves. That emphasis on service is as apparent today as it was in 1945 when Ebby Halliday Realtors was a one-woman, one-office operation.


“As our company celebrates 71 years of service this year, we would like to announce, as we do each year, the companywide winners of our VIP Excellence in Service Award,” says Mary Frances Burleson, president and CEO of Ebby Halliday Realtors. “This award recognizes a level of excellence that is truly above and beyond.”


The Ebby Halliday Realtors’ Companywide VIP Excellence in Service winners for 2015:

* Top Companywide Office – 190 – Richardson Office

* Top Companywide Winner – Ann Stewart of the 190 – Richardson Office

* Top Companywide Runner-up – Dell Osborn of the Rockwall/Heath/Lake Ray Hubbard Office


VIP Excellence in Customer Service Award winners are determined by the total number of points received from questions pertaining specifically to service in buyer/seller surveys sent to Ebby clients. In 2015, 99 percent of respondents ranked Ebby Halliday and their sales associate as “Excellent” or “Good.”


PHOTO: Shown, from left, are Executive Vice President & Director of Sales Offices Betty Misko, President & CEO Mary Frances Burleson, 190-Richardson Sales Manager Malinda Howell, Companywide VIP Excellence in Service winner Ann Stewart, Rockwall/Heath/Lake Ray Hubbard Sales Manager Sylvia Sotelo-Kidd and Companywide VIP Runner-up Dell Osborn.


2015 VIP Excellence in Service individual awards by Ebby office:

190 – Richardson

Ann Stewart

(also Companywide winner)

Cindy Bryant – Runner-up



Nancy Spaans

Stacy Solomon – Runner-up



Rekha McGee

Laura Bumgarner – Runner-up



Lynn Carlton

Jessica McMurtrey – Runner-up



Sue Cogdell

Jeanne Jacobs – Runner-up


Ebby’s Little White House

Kay Weeks

Sandy Donsky – Runner-up


Flower Mound/Lewisville

Linda Bartley

Becky Garrison – Runner-up



Kathy Gibson

Janice Berg – Runner-up


Irving/Las Colinas/Coppell

Ray Ebbighausen

Tonya Harp – Runner-up


Lakewood/Lake Highlands

George Haynes

Dennis Hammett – Runner-up



Mary Prunty

Joel Arredondo – Runner-up



Vikki Twigg

Leslie Reeves – Runner-up



Helen Curry

Dana Glass – Runner-up


Plano/Willow Bend

Kimberly Woodard

Pixie Young – Runner-up


Preston Center

Ralph Vanduzee

Mary Poss – Runner-up


Preston Keller

Elissa Sabel

Sue Nelms – Runner-up


Preston Plano Parkway

Joe Washburn

Mollie Hancock – Runner-up


Rockwall/Heath/Lake Ray Hubbard

Dell Osborn (also Companywide Runner-up winner)

Charlie Pratt – Runner-up



Ron Hart

Sheryl Bentley – Runner-up



Donna Akin

Suzanne Maisto – Runner-up


Southwest Dallas/Ellis County

Toni Mooney

Jan Davis – Runner-up



Patty Campbell

Carrie Chown – Runner-up


To learn more about Ebby Halliday Realtors, its Associates and listings, visit the award-winning