Ebby.com Recognized for Excellence

Ebby.com Recognized for Excellence

Ebby Halliday Realtors has received the Website Quality Certification (WQC) from Leading Real Estate Companies of the World, which presents the certification to member real estate firms that demonstrate best practices in website design and Internet communications.


Ebby.com earned the certification after reaching high marks on a range of criteria, including usability, design and content, interactivity, responsiveness, search-engine optimization and more.


“At Ebby Halliday we are constantly focused on innovation, and to do that in today’s market, you must be focused online,” says Randall Graham, vice president and director of Marketing for Ebby Halliday Realtors. “We are proud that ebby.com is one of the most-visited residential real estate websites nationwide, and we’re actively pursuing features that will continue to make it the go-to source for North Texas real estate. Ebby.com offers both buyers and sellers considerable advantages.”


For sellers who list with Ebby Halliday, ebby.com offers extensive exposure for their home, including an individual property website. Ebby sellers also benefit from detailed property reports showing how many web users have visited their listing on ebby.com.


For buyers, the site offers industry-leading search capabilities, including the Ebby Open House Tour feature, which allows users to create a custom open-house tour, complete with turn-by-turn driving directions. To create a tour, visit ebbyopenhouses.com. Also available is Proximity Search, which is ideal for finding homes within a certain distance of a specific location or landmark. To use Proximity Search, visit proximity.ebby.com.


Just a few of the other functionalities of ebby.com include the ability to save favorite homes and searches, and request e-mail notifications of new listings.


Today’s homebuyers are mobile and Ebby Halliday Realtors is dedicated to meeting their needs – as well as the needs of home sellers – by providing advanced interactive mapping for consumers on the go.


“With the Ebby Halliday Realtors mobile app you’ll enjoy searching for homes more than ever,” says Graham. “Our app provides information in a natural way – starting with a map, not a menu. It’s perfect for buyers on the go.”


Available for free, the Ebby Halliday Realtors app provides the latest in augmented reality and allows users to easily search for homes while on the go using several innovative search options. To download the Ebby Halliday Realtors app from the App Store or Google Play Store, search for “Ebby Halliday Realtors.”


With locations across North Texas, Ebby Halliday is one of the most respected full-service residential real estate firms in the country. The company and its Associates seek every day to elevate the home-buying and selling process into the wonderful life-changing experience it can be.


To learn more about Ebby Halliday Realtors, its Associates and all of the properties available for purchase in North Texas, visit the award-winning ebby.com.

Companywide Customer Service Award Winners Announced

Companywide Customer Service Award Winners Announced


Ebby Halliday Realtors was founded on three points of service: service to the client, service to the industry and service to the community. That emphasis on service is as apparent today as it was in 1945 when Ebby Halliday Realtors was a one-woman, one-office operation.


“As our company celebrates 74 years of service this year, we would like to announce, as we do each year, the companywide winners of our VIP Excellence in Service Award,” says Chris Kelly, president and CEO of Ebby Halliday Realtors. “This award recognizes a level of excellence that is truly above and beyond.”


The Ebby Halliday Realtors’ Companywide VIP Excellence in Service winners for 2018:


*  Top Companywide Office – 190-Richardson Office

*  Top Companywide Winner – Heather Kinder Sims of the 190-Richardson Office

*  Top Companywide Runner-up – Pam Daniel of the Southwest Dallas/Ellis County Office


VIP Excellence in Customer Service Award winners are determined by the total number of points received from questions pertaining specifically to service in buyer/seller surveys sent to Ebby clients. In 2018, 99.7 percent of respondents ranked Ebby Halliday and their sales associate as “Excellent” or “Good.”


The 190-Richardson Office is located at 3621 Shire Blvd., Suite 100, in Richardson, near the corner of State Highway 190 and Jupiter Road. Managed by Ebby Regional Vice President Malinda Howell, the office serves the real estate needs of Richardson, Garland, Rowlett, Sachse, Wylie, Murphy, Plano, Allen, Lucas, Lovejoy, Parker, North Dallas, and beyond.


“I’m proud to be affiliated with the No. 1 independent real estate company in Texas, and I’m thrilled to be part of the 190-Richardson Office,our VIP Excellence in Service award-winning office for 2018,” says Ms. Howell. “Ebby Associates throughout our company offer their clients exceptional service day in and day out.”


Ms. Sims is widely admired by clients and peers alike for exemplary customer service and her dedication to helping clients enjoy a smooth transition in one of the most important decisions of their lives.


“Heather’s stellar reputation has been built on treating her clients and fellow agents with respect, providing remarkable customer service, and doing the right thing,” says Ms. Howell. “She goes to great lengths to ensure every client has an exceptional real estate experience.”


Ms. Daniel is well known for her honesty, integrity and extensive knowledge of the North Texas area.


“From the moment you meet Pam, you know she has your best interests in mind,” says Terri Wheeler, sales manager of Ebby’s Southwest Dallas/Ellis County Office.“She listens closely to her clients and delivers extraordinary results.”


To learn more about all of Ebby Halliday Realtors’ offices, Associates and listings, visit the award-winning ebby.com.


PHOTO: Shown, from left, are President and CEO Chris Kelly, Companywide VIP Excellence in Service Runner-up Pam Daniel, Companywide VIP Excellence in Service winner Heather Kinder Sims and Malinda Howell, regional vice president and sales leader of Ebby’s 190-Richardson office.


2018 VIP Excellence in Service Individual Awards by Ebby Office:

190 – Richardson

Heather Kinder Sims (also Companywide Award Winner)

Donna Nichols – Runner Up


Allen | Fairview | Lucas

Wayne Davey

Karryn Torres – Runner Up



Laura Bumgarner

Julie Demott – Runner Up


Cedar Creek Lake

Lisa Schmidt

Jill Sparling – Runner Up



Kristen Caswell

Laura Brewer – Runner Up


Ebby’s Little White House

Terri Gum

Ken Leach – Runner Up


Flower Mound

Georgette Cook

Janine Lewis – Runner Up



Lisa Johnson

Janice Berg – Runner Up


Irving | Las Colinas | Coppell

Denise Cook

Nell Anne Hunt – Runner Up



Peter Loudis and Steve Cairns – Tied



Dawn Cotogno

Kathy Lakatta – Runner Up



Christine Hogan

Cheryl Jones – Runner Up



Linda Jackson

Helen Curry – Runner Up


Plano Willow Bend

Pam Boronski

Kimberly Woodard – Runner Up


Preston Center

Paul Sanders

Pamela Edwards – Runner Up


Preston Keller

Sue Nelms

Carleen Hardin – Runner Up


Preston Plano Parkway

Renee Rubin

Debby Lane – Runner Up


Prosper | Celina

Debbie Carroll Boyce

Mike Farish – Runner Up



Donna McDonald

Karen Mendenhall – Runner Up



Annie Kremer

Shirley Noles – Runner Up



Susan Mayer

Sandy Cotton – Runner Up


Southwest Dallas/Ellis County

Pam Daniel (also Companywide Runner Up)

Greg Hutchinson – Runner Up



Johnna McQuillan

John Dean – Runner Up


To learn more about Ebby Halliday Realtors, its Associates and listings, visit the award-winning ebby.com.

Kelly Marcontell Shares Expertise at Luxury Portfolio SUMMIT

Kelly Marcontell Shares Expertise at Luxury Portfolio SUMMIT


It’s an exciting time in luxury real estate, as evidenced by the lively discussion at the recent invitation-only Luxury Portfolio Agent SUMMIT in Las Vegas. A panel of some of the country’s top agents, including Kelly Marcontell of Ebby’s Southlake Office, delivered real-time insights from the field and explored the consumer trends that savvy professionals must understand to set themselves apart.


An accomplished luxury real estate professional with 25 years of experience and over $500 million in sales, Kelly has a passion for providing extraordinary service to her valued clients. A longtime top agent, Kelly joined Ebby Halliday Realtors in 2015 and has consistently been ranked among the 1,800-member firm’s Top Producers, including being named the No. 1 team of two lead agents companywide.


 Kelly Marcontell Shares Expertise at Luxury Portfolio SUMMIT


Luxury Portfolio International is the Ebby Halliday Companies’ partner in marketing luxury properties, offering each extensive national and international exposure. Its website, luxuryportfolio.com, is one of the most-visited luxury home sites in the world.


The more than 200 firms that comprise Luxury Portfolio International are some of the most powerful brokerages worldwide. This prestigious network represents more $1 million-plus properties than any other luxury real estate network and provides strong connections to well-respected firms worldwide. Simply put, at Ebby Halliday, we’re ideally positioned to assist with your next luxury home sale or purchase.


Learn more about Luxury Portfolio International and explore some of the world’s most-exceptional properties currently for sale at luxuryportfolio.com. Learn more about Ebby Halliday Realtors, its agents and all of the properties for sale in North Texas at the award-winning ebby.com.




Anthony Jackson Named Vice President of Finance

Anthony Jackson Named Vice President of Finance


The Ebby Halliday Companies has named Anthony Jackson vice president of finance. Chris Kelly, president and chief executive officer, recently made the announcement. The Ebby Halliday Companies includes Dallas-based Ebby Halliday Realtors and Dave Perry-Miller Real Estate and Fort Worth-based Williams Trew, as well as affiliated core-service companies Home Team Mortgage, Home Team Insurance and Texas Premier Title.


“Anthony brings a thorough understanding of accounting and all aspects of real estate,” says Kelly. “We couldn’t be more pleased that he has chosen to grow his career with us as we grow the Ebby Halliday brands together.”


Jackson joins the Ebby Halliday Companies from Guarantee Real Estate in Fresno, Calif., where he most recently served as vice president of finance. Born and raised in Sacramento, he graduated from California State University, Fresno with a Bachelor of Science in Business Administration, with an option in Accounting.


Jackson started working at Guarantee Real Estate as a college student, and his entire career, which has included a variety of professional positions, has been in the real estate business.


While he is a strong believer in technology, he is, at heart, a people person.


“I value people and relationships,” Jackson says. “You have to put people first but you can leverage technology and processes to add more value.”


Jackson says he has been fortunate to have been exposed to the accounting operations of several HomeServices of America companies, including Ebby Halliday.


“I understand that, at HomeServices, we are not cookie-cutter companies,” Jackson says. “Having had the opportunity to visit multiple HSoA companies has given me great insight that will help us move forward with our systems and processes.”


As someone who appreciates an active, balanced lifestyle, Jackson has several personal interests he pursues in his spare time. Among those are fishing, skiing, and spending time with family and friends.


“I am truly excited to join the Ebby Halliday Companies,” Jackson says. “I’m looking forward to continuing to build on the extraordinary success of one of the nation’s most-admired full-service residential real estate brokerages and working alongside Chief Financial Officer Ron Burgert and his accomplished team.”


Corporate Real Estate Services Team Shines Bright

Corporate Real Estate Services Team Shines Bright


Congratulations to the entire Ebby Halliday Companies Corporate Real Estate Services team for receiving 10 nominations recognizing outstanding achievement in 2018 by Leading Real Estate Companies of the World.


Ebby’s CRES team was nominated in these categories:


*  Sapphire Award, Large Brokerage Category

*  Award of Excellence, Incoming Referral Conversion Rate

*  Award of Excellence, Equivalent Closings Sales Production

*  Award of Excellence, Outgoing Sales Production

*  Award of Excellence, Outgoing Referral Production

*  Pinnacle Award for Most Outgoing Broker-To-Broker Referral Closings

*  Top 5 Outgoing Closings Award

*  Million Dollar Award for Most Outgoing Referral Closings $1 Million And Above

*  Global Alliance Award for Most Outgoing Cross-Border Referral Closings

*  RELO Direct® – Direct Connection Service Excellence Award


At Ebby Halliday, we’re proud to be recognized among the most-prestigious brokerages in the country. Other nominees for a Sapphire Award in the Large Brokerage Category include Allen Tate Company, Charlotte, N.C.; Baird & Warner, Chicago; Long & Foster Real Estate, Chantilly, Va.; Sibcy Cline Realtors, Cincinnati; and Watson Realty Corp., Jacksonville.


“A special thank you to each agent who sent and closed an outgoing referral in 2018,” remarked Corporate Real Estate Services Director Karen Greene. “While we offer an exhaustive list of services, the bottom line, in the relocation business, is it all comes down to the agents – having the right people in the right place. At the Ebby Halliday Companies, we have a remarkable group of agents who are ready to serve.”


In addition to the above nominations, Ebby Halliday Realtors’ website, ebby.com, was nominated for Leading Real Estate Companies of the World’s 2018 Website Quality Certification Best Property Search Award.


Award winners will be recognized at Leading Real Estate Companies of the World’s Annual Conference at the Wynn Las Vegas the week of February 18-22.


Conference Week brings together professionals from the best residential real estate companies in the world to focus on global real estate trends and providing exceptional experiences to home buyers and sellers. A highlight of the event is celebrating the achievements of those members who have performed at the very highest levels.


To learn more about Corporate Real Estate Services at the Ebby Halliday Companies, visit the award-winning ebby.com.

DSO on the GO Coming to Denton

DSO Coming to Denton


Ebby Halliday Realtors is proud to be a return sponsor of the Dallas Symphony Orchestra’s community concert series, DSO on the GO, which brings the world-renowned orchestra to concert halls and churches across North Texas.


On Sunday, Feb. 10, at 2:30 p.m., the DSO, includingConcertmaster Alexander Kerr and Co-concertmaster Nathan Olson,performs a not-to-be-missed program of Mozart, Arvo Pärt, and Bartókat the Murchison Performing Arts Center, 2100 N. Interstate 35, Denton.


General admission tickets are $19. Student tickets are $9 (Promo code: EAGLE). For tickets and information, visit mydso.com or call 214-TIX-4DSO.


Enjoy the show!

Ebby Offers Industry-Leading Digital, Social Media Presence

Ebby Offers Industry-Leading Digital Presence


With more than 4 million monthly impressions across social media and digital ads, Ebby Halliday Realtors knows how to get its listings in front of today’s homebuyers.


At Ebby Halliday – the No. 1 residential real estate firm in Texas by sales volume – a talented team of marketing, advertising and public relations experts work daily to deliver digital and social media content that matters. With Ebby’s more than 18,000 Facebook followers, over 5,000 Twitter followers, more than 5,000 Instagram followers and over 607,000 monthly viewers on Pinterest, you can be assured that when you choose Ebby Halliday to list your home it will receive the digital exposure it deserves.


“Simply put, Ebby agents and their listings enjoy unmatched marketing resources,” says Randall Graham, vice president and director of marketing. The department Graham leads is housed in the new, 15,000-square-foot Ebby Halliday Education and Marketing Center.


In addition to time-tested, traditional marketing efforts, Ebby agents and the firm’s listings benefit from extensive social media content, including frequent blog, Facebook, Instagram, Pinterest, YouTube and Twitter posts. The Ebby Blog is one of the most popular real estate blogs in Texas.


Ebby’s website, ebby.com, is one of the most-visited residential real estate sites in America. Offering a responsive, mobile-first approach, the site was built with mobility in mind. Among its features are real-time property alerts, allowing users to be the first to know when properties become available. In addition, each home listed with Ebby Halliday benefits from its own, free Individual Property Website. Ebby agents also enjoy branded websites, which harness the power of ebby.com, yet offer many options for agent customization.


“Many North Texans are aware that the award-winning ebby.com offers state-of-the-art features for buying or selling a home, but did you know it’s also one of the area’s best sources for information well beyond homes and housing?” asks Graham.


The Ebby Blog offers such categories as DFW Daily, profiling events in the D-FW area; Fabulous Finds, highlighting great homes available in North Texas; and Helpful Hints, offering everything from insight on the latest paint colors to apps that help around the house.


Named the Best Real Estate App in America by the Web Marketing Association, the Ebby Halliday Realtors app provides information in a natural way – starting with a map, not a menu. Featuring the latest in augmented reality, it’s perfect for buyers on the go.


“While we offer a plethora of innovative marketing and advertising for our agents and their listings, we firmly believe that in real estate it all comes down to agents,” Graham says. “And Ebby Halliday Realtors has a remarkable group of agents who are ready to serve.”


For more information, visit ebby.com.

Ebby Halliday Companies Offers Veterans to Realtors Program

Ebby Halliday Companies Offers Veterans to Realtors Program


The Ebby Halliday Companies, which include Dallas-based Ebby Halliday Realtors and Dave Perry-Miller Real Estate and Fort Worth-based Williams Trew, know that Veterans are highly disciplined, hardworking, team-oriented and accustomed to overcoming obstacles – all skills that translate well to the real estate profession.


This, combined with the fact that Veterans often face challenges re-entering the workforce after servng our country, is why the Ebby Halliday Companies have implemented the Veterans to Realtors program. The program eases the transition into the real estate profession for our valued Veterans.



“If you live in the North Texas region, and have served in any branch of the military, then you could be qualified for our Veterans to Realtors program,” says Chris Kelly, president and CEO of the Ebby Halliday Companies. “If you are able to make a commitment to real estate and are accepted to the program, we will pay your fee at our company school, and you will receive a $500 reimbursement after your first closing.


“We also recognize that military service is a shared duty and sacrifice for the entire family,” says Kelly. “We are proud to also provide this program to any spouse of an active or reserve-duty military service member.”


When you join the Ebby Halliday Companies team, you join a company with a proven track record in the North Texas region for over 70 years. To get your residential real career started, contact Ebby Halliday Companies Talent Recruitment Director Merry Shuck at merry@ebby.com or any branch office sales manager for Ebby Halliday Realtors, Dave Perry-Miller Real Estate or Williams Trew.



HomeServices of America CEO is Industry’s Most Powerful Leader 

HomeServices of America CEO is Industry’s Most Powerful Leader


The Swanepoel Power 200, the definitive ranking of the residential real estate industry’s 200 most powerful and influential leaders, has named HomeServices of America Chairman and CEO Ron Peltier real estate’s most powerful person in 2019. HomeServices of America has been a Berkshire Hathaway subsidiary since 1999. The annual ranking was released today.


“I am extremely honored and humbled for having received this recognition,” Peltier said. “The real estate industry is filled with talented and committed individuals and I am proud to be part of this amazing group. On behalf of HomeServices, congratulations to all of the HomeServices’ leaders who differentiated themselves by their influence within the real estate industry. Their contribution to HomeServices and our collective success is an ongoing source of pride for the entire organization.”


Peltier ascends to No. 1 based on HomeServices of America’s tremendous, acquisition-fueled growth and its vast access to capital, the key driver in today’s rapidly changing residential real estate industry. With its blockbuster acquisitions of Long & Foster Real Estate, the Ebby Halliday Companies, which includes Dallas-based Ebby Halliday Realtors and Dave Perry-Miller Real Estate and Fort Worth-based Williams Trew, and BHHS Florida Real Estate the firm’s brokerage wing’s annual sales total over $125 billion.


The ranking, compiled by T3 Sixty, considers eight criteria in ranking leaders on the list: the office leaders hold, their tenure, the size of the company they lead, its financial resources, their significance and impact on the industry, their company’s activities in the previous year, other activities outside their own company and their personal power and influence.


“With the SP200, we aim to hold a mirror up to the industry, reflecting residential real estate back to itself by noting who wields the most power and influence (and in what order), whether by position, personal power, employee count, reputation and trajectory,” said T3 Sixty Chairman and CEO Stefan Swanepoel.


Congratulations to Ron Peltier on another honor well-deserved.

Davis Named Manager of Ebby’s Denton Office


Shelley Davis Named Manager of Ebby’s Denton Office


Ebby Halliday Realtors has appointed Shelley Davis sales manager of its Denton office. Chris Kelly, president and chief executive officer, recently made the announcement.


“Shelley, who has lived in Denton since 1981, started her career with Ebby as an agent in the Denton office more than 30 years ago,” Kelly says. “A graduate of the University of North Texas, she is passionate about Denton, its schools and family-friendly environment.”


Davis will report to Carolyn Rosson, regional vice president.


“Among the reasons Shelley joined Ebby Halliday are our company’s stellar reputation, its exceptional training opportunities and the ongoing support we offer agents,” Rosson says. “She believed Ebby Halliday was a place she could grow professionally and she has certainly done that. I am confident her background will benefit our Denton office in many ways.”


Davis most recently served as Operations Manager of Ebby’s Corporate Real Estate Services Department. She possesses extensive management and relocation experience.


“I’m very excited about the opportunity to serve our Denton agents,” Davis says. “I also am looking forward to adding new and seasoned agents to our Denton team.”


Adds Davis, “Our clients are making one of the largest – if not the largest – purchases of their lifetime, so it’s imperative that we get to know them and develop strong working relationships. I want our clients and agents to know that they can rely on me at all times. I plan to build on our office’s success by emphasizing the high standards of the Ebby brand as we continue to grow in the Denton area and across North Texas.”


For more information on Ebby’s Denton Office, its Associates and homes for sale in the Denton area, visit denton.ebby.com.