25-Year Pin Awarded to Ebby Family Members


25-Year Pin Awarded to Members of Ebby Family

 

One of the surest signs of a great company is longtime employees, or in our case, sales associates and staff members. The Ebby Halliday Companies are fortunate to have countless individuals who have been with our firm for many years and each year we take the time to honor those who have reached their 25th Anniversary with Ebby Halliday.

 

Recently, longtime members of the Ebby Halliday family received the 25-Year Pin at a luncheon at Fearing’s at the Ritz-Carlton Dallas honoring their significant contributions to the company. In addition to the honorees, this special event was attended by President and CEO Chris Kelly, Executive Vice President and Director of Sales Offices Betty Misko, Regional Vice Presidents Carolyn Rosson and Malinda Howell, Vice President and Director of Marketing Randall Graham and Chairman Emeritus Mary Frances Burleson.

 

Everyone enjoyed spending time together, reminiscing about their time with the company, and sharing favorite memories. “This special occasion reminds us that our company has longevity and that staff members and sales associates enjoy being here,” says Kelly. “It’s also a great reminder that we are quite a family of caring people.”

 

We extend a special thank you to the following Associates and staff members celebrating their 25th year:

 

Kathy Gibson

Frisco

Lou Nettle

Ebby’s Little White House

Stewart Lee

Dave Perry-Miller Real EstatePark Cities

Karen Mackanos-Long

Preston Plano Parkway

Joan Erickson, receptionist

Preston Keller

Marilyn Donsky Pailet

Preston Center

Sheila LaTorres

190-Richardson

 

 

PHOTO: Vice President and Director of Marketing Randall Graham, Regional Vice Presidents Malinda Howell and Carolyn Rosson, Ebby’s Little White House Sales Leader Betsy Cameron, Preston Plano Parkway Sales Leader Bill Tucker, Preston Center Sales Leader Ginger Gill, President & CEO Chris Kelly, Dave Perry-Miller Real Estate Associate Stewart Lee, Preston Plano Parkway Associate Karen Mackanos-Long, Preston Center Associate Marilyn Donsky Pailet, Ebby’s Little White House Associate Lou Nettle, 190-Richardson Associate Sheila LaTorres, Frisco Associate Kathy Gibson, Chairman Emeritus Mary Frances Burleson, Executive Vice President and Director of Sales Offices Betty Misko and Dave Perry-Miller Real Estate – Park Cities Sales Leader Lee Thomas. Not shown is Preston Keller Receptionist Joan Erickson.

 

For more photos from the 25-Year Pin celebration, click here.

 

 

 

 

 

 

Companywide Customer Service Award Winners Announced


Companywide Customer Service Award Winners Announced

 

Ebby Halliday Realtors was founded on three points of service: service to the client, service to the industry and service to the community. That emphasis on service is as apparent today as it was in 1945 when Ebby Halliday Realtors was a one-woman, one-office operation.

 

“As our company celebrates 74 years of service this year, we would like to announce, as we do each year, the companywide winners of our VIP Excellence in Service Award,” says Chris Kelly, president and CEO of Ebby Halliday Realtors. “This award recognizes a level of excellence that is truly above and beyond.”

 

The Ebby Halliday Realtors’ Companywide VIP Excellence in Service winners for 2018:

 

*  Top Companywide Office – 190-Richardson Office

*  Top Companywide Winner – Heather Kinder Sims of the 190-Richardson Office

*  Top Companywide Runner-up – Pam Daniel of the Southwest Dallas/Ellis County Office

 

VIP Excellence in Customer Service Award winners are determined by the total number of points received from questions pertaining specifically to service in buyer/seller surveys sent to Ebby clients. In 2018, 99.7 percent of respondents ranked Ebby Halliday and their sales associate as “Excellent” or “Good.”

 

The 190-Richardson Office is located at 3621 Shire Blvd., Suite 100, in Richardson, near the corner of State Highway 190 and Jupiter Road. Managed by Ebby Regional Vice President Malinda Howell, the office serves the real estate needs of Richardson, Garland, Rowlett, Sachse, Wylie, Murphy, Plano, Allen, Lucas, Lovejoy, Parker, North Dallas, and beyond.

 

“I’m proud to be affiliated with the No. 1 independent real estate company in Texas, and I’m thrilled to be part of the 190-Richardson Office,our VIP Excellence in Service award-winning office for 2018,” says Ms. Howell. “Ebby Associates throughout our company offer their clients exceptional service day in and day out.”

 

Ms. Sims is widely admired by clients and peers alike for exemplary customer service and her dedication to helping clients enjoy a smooth transition in one of the most important decisions of their lives.

 

“Heather’s stellar reputation has been built on treating her clients and fellow agents with respect, providing remarkable customer service, and doing the right thing,” says Ms. Howell. “She goes to great lengths to ensure every client has an exceptional real estate experience.”

 

Ms. Daniel is well known for her honesty, integrity and extensive knowledge of the North Texas area.

 

“From the moment you meet Pam, you know she has your best interests in mind,” says Terri Wheeler, sales manager of Ebby’s Southwest Dallas/Ellis County Office.“She listens closely to her clients and delivers extraordinary results.”

 

To learn more about all of Ebby Halliday Realtors’ offices, Associates and listings, visit the award-winning ebby.com.

 

PHOTO: Shown, from left, are President and CEO Chris Kelly, Companywide VIP Excellence in Service Runner-up Pam Daniel, Companywide VIP Excellence in Service winner Heather Kinder Sims and Malinda Howell, regional vice president and sales leader of Ebby’s 190-Richardson office.

 

2018 VIP Excellence in Service Individual Awards by Ebby Office:

190 – Richardson

Heather Kinder Sims (also Companywide Award Winner)

Donna Nichols – Runner Up

 

Allen | Fairview | Lucas

Wayne Davey

Karryn Torres – Runner Up

 

Arlington

Laura Bumgarner

Julie Demott – Runner Up

 

Cedar Creek Lake

Lisa Schmidt

Jill Sparling – Runner Up

 

Denton

Kristen Caswell

Laura Brewer – Runner Up

 

Ebby’s Little White House

Terri Gum

Ken Leach – Runner Up

 

Flower Mound

Georgette Cook

Janine Lewis – Runner Up

 

Frisco

Lisa Johnson

Janice Berg – Runner Up

 

Irving | Las Colinas | Coppell

Denise Cook

Nell Anne Hunt – Runner Up

 

Lakewood

Peter Loudis and Steve Cairns – Tied

 

Mansfield

Dawn Cotogno

Kathy Lakatta – Runner Up

 

McKinney

Christine Hogan

Cheryl Jones – Runner Up

 

Plano

Linda Jackson

Helen Curry – Runner Up

 

Plano Willow Bend

Pam Boronski

Kimberly Woodard – Runner Up

 

Preston Center

Paul Sanders

Pamela Edwards – Runner Up

 

Preston Keller

Sue Nelms

Carleen Hardin – Runner Up

 

Preston Plano Parkway

Renee Rubin

Debby Lane – Runner Up

 

Prosper | Celina

Debbie Carroll Boyce

Mike Farish – Runner Up

 

Rockwall

Donna McDonald

Karen Mendenhall – Runner Up

 

Sherman

Annie Kremer

Shirley Noles – Runner Up

 

Southlake

Susan Mayer

Sandy Cotton – Runner Up

 

Southwest Dallas/Ellis County

Pam Daniel (also Companywide Runner Up)

Greg Hutchinson – Runner Up

 

Whitesboro

Johnna McQuillan

John Dean – Runner Up

 

To learn more about Ebby Halliday Realtors, its Associates and listings, visit the award-winning ebby.com.

Ebby Halliday Cos. Expands Leadership Structure


Ebby Halliday Companies Expands Leadership Structure

 

The Ebby Halliday Companies, the No. 1 residential real estate firm in Texas by sales volume, announced today that the company has expanded its leadership structure to include two regional vice presidents. Carolyn Rosson, sales manager of the Southlake Office, and Malinda Howell, sales manager of the 190 – Richardson Office, have been named regional vice presidents. Rosson and Howell will report to President and CEO Chris Kelly.

 

“Carolyn and Malinda, both respected leaders in the residential real estate industry, will assist and support our sales managers across the North Texas region, as well as our core services, in delivering a remarkable experience to our clients and sales associates,” Kelly said. “Both Malinda and Carolyn have demonstrated exceptional leadership over the years and we are very happy to have them in positions where they can mentor and assist a wider range of sales managers and associates.”

 

Rosson, an industry leader on the local, state and national levels, has created top-producing offices for 25 years by focusing on building a dynamic culture. Rosson began her sales management career in the Las Colinas market and in 2008 became the manager of Ebby’s Southlake Office. She has served on the board of directors of the MetroTex Association of Realtors and as regional vice president of the Texas Association of Realtors. Rosson is Maestro Leadership-certified by Leading Real Estate Companies of the World.

 

Howell began her real estate career with Ebby Halliday in 1998. Also, an industry leader on the local, state and national levels, she possesses a vast knowledge of the Dallas-Fort Worth area and has long served as a mentor to new and experienced real estate agents, as well as new sales managers. Howell is a member of the board of directors of the Texas Association of Realtors and has served as chairwoman of the political action committee for MetroTex Association of Realtors. She is Maestro Leadership-certified by Leading Real Estate Companies of the World.

 

“I am very happy to welcome Malinda and Carolyn to our senior management team,” said Kelly. “This new structure positions the Ebby Halliday Companies for an even brighter future. Our goal is to serve our sales associates with world-class tools and our clients with exceptional service, as they make one of the most financially important decisions of their lives.”

 

PHOTO: Regional Vice Presidents Malinda Howell, left, and Carolyn Rosson with President and CEO Chris Kelly

Customer Service Award Winners Announced


Companywide Customer Service Award Winners Announced

 

Ebby Halliday Realtors was founded on three points of service: service to the client, service to the industry and service to the community. That emphasis on service is as apparent today as it was in 1945 when Ebby Halliday Realtors was a one-woman, one-office operation.

 

“As our company celebrates 73 years of service this year, we would like to announce, as we do each year, the companywide winners of our VIP Excellence in Service Award,” says Mary Frances Burleson, president and CEO of Ebby Halliday Realtors. “This award recognizes a level of excellence that is truly above and beyond.”

 

The Ebby Halliday Realtors’ Companywide VIP Excellence in Service winners for 2017:

 

* Top Companywide Office – 190-Richardson Office

* Top Companywide Winner – Katherine Niesman of the McKinney Office

* Top Companywide Runner-up – Kathy Lakatta of the Mansfield Office

 

VIP Excellence in Customer Service Award winners are determined by the total number of points received from questions pertaining specifically to service in buyer/seller surveys sent to Ebby clients. In 2017, 99 percent of respondents ranked Ebby Halliday and their sales associate as “Excellent” or “Good.”

 

The 190-Richardson Office is located at 3621 Shire Blvd., Suite 100, in Richardson, near the corner of State Highway 190 and Jupiter Road. Managed by industry leader Malinda Howell, the office serves the real estate needs of Richardson, Garland, Rowlett, Sachse, Wylie, Murphy, Plano, Allen, Lucas, Lovejoy, Parker, North Dallas, and beyond.

 

“I’m proud to be affiliated with the No. 1 independent real estate company in Texas, and I’m thrilled to be part of the 190-Richardson Office, our VIP Excellence in Service award-winning office for 2017,” says Ms. Howell. “Ebby Associates throughout our company offer their clients exceptional service day in and day out.”

 

Ms. Niesman is widely admired by clients and peers alike for exemplary customer service and her dedication to helping clients enjoy a smooth transition in one of the most important decisions of their lives.

 

“Katherine’s stellar reputation has been built on treating her clients and fellow agents with respect, providing remarkable customer service, and doing the right thing,” says Kathy Darrow, sales manager of Ebby’s McKinney Office. “She goes to great lengths to ensure every client has an exceptional real estate experience.”

 

Ms. Lakatta is well known for her honesty, integrity and extensive knowledge of the North Texas area.

 

“From the moment you meet Kathy, you know she has your best interests in mind,” says Suzanne McCabe, sales manager of Ebby’s Arlington and Mansfield offices. “She listens closely to her to clients and delivers extraordinary results.”

 

To learn more about all of Ebby Halliday Realtors’ offices, Associates and listings, visit the award-winning ebby.com.

 

PHOTO: Front row, from left, are Companywide VIP Runner-up Kathy Lakatta, 190-Richardson Sales Manager Malinda Howell and Companywide VIP Excellence in Service winner Katherine Niesman. Back row, from left, are Arlington and Mansfield Sales Manager Suzanne McCabe, President and CEO Mary Frances Burleson, McKinney Sales Manager Kathy Darrow and Executive Vice President and Director of Sales Offices Betty Misko.

 

2017 VIP Office and Individual Award Winners and Runner-ups:

190 – Richardson

Karen Wydra

Donna Nichols – Runner-up

 

Allen

Wayne Davey

Shirley Mangrum – Runner-up

 

Arlington

Sundee Hinchliffe

Patt Klemmer – Runner-up

 

Campbell/Coit

Suzanne Ussery

Lars Staberg – Runner-up

 

Cedar Creek Lake

Lisa Schmidt

Janice Haney – Runner-up

 

Denton

Sue Cogdell

Kristen Caswell – Runner-up

 

Ebby’s Little White House

Terri Gum

Marsha Finney – Runner-up

 

Flower Mound/Lewisville

Janine Lewis

Mark Lally – Runner-up

 

Frisco

Kathy Gibson

Angel Willeford – Runner-up

 

Irving/Las Colinas/Coppell

Nell Anne Hunt

Ruth Edmonds – Runner-up

 

Lakewood/Lake Highlands

Peter Loudis

CJ Prince – Runner-up

 

Mansfield

Kathy Lakatta (also Companywide runner-up)

Mary Prunty – Runner-up

 

McKinney

Katherine Niesman (also Companywide winner)

Lety Service – Runner-up

 

Plano

Pam Lewis

Dana Glass – Runner-up

 

Plano/Willow Bend

JoAnn Tyler

Hillary Hansen – Runner-up

 

Preston Center

Julie Pillans

Paul Sanders – Runner-up

 

Preston Keller

Carleen Hardin

Tannah McGaughy – Runner-up

 

Preston Plano Parkway

Karen Mackanos-Long

Barbara Erkie – Runner-up

 

Prosper/Celina

Chad Maywald

Debbie Carroll Boyce – Runner-up

 

Rockwall/Heath/Lake Ray Hubbard

Kelli Wenzel

Drema Stiffler – Runner-up

 

Sherman

Annie Kremer

Sheryl Bentley – Runner-up

 

Southlake

Beverly Spillyards

Darrah Adamcik – Runner-up

 

Southwest Dallas/Ellis County

Greg Hutchinson

Kathy Anderson – Runner-up

 

Whitesboro

Lisa Moden

Patty Campbell – Runner-up

 

MetroTex Event Showcases Industry Leaders


 Metrotex 960 x 640

 

The Ebby Halliday Family of Companies was extremely well represented at this week’s MetroTex Association of Realtors Annual Installation & Awards Ceremony.

 

James Martin from Dave Perry-Miller Real Estate’s InTown Office was presented with the Lois Hair Bernays Award. The award is presented annually to a Realtor who exemplifies the highest qualities of the real estate profession. Finalists for the award included Carrie Hill, also of the InTown Office.

 

Malinda Brownlee Howell, sales manager of Ebby’s 190 – Richardson Office and co-sales manager of the firm’s new Cedar Creek Lake Office, was a finalist for the Easterwood Cup, the Association’s highest honor for a Realtor member who is a manager/broker/corporate executive or owner. It recognizes outstanding service to the real estate profession, the community and the MetroTex Association of Realtors.

 

The 2018 MetroTex Association Officers include Immediate Past President James Martin from Dave Perry-Miller Real Estate’s InTown Office. Directors serving in 2018-19 include Johnny Mowad of Ebby’s Preston Center Office, Alicia Schroeder of Dave Perry-Miller Real Estate’s InTown Office, Kristin Smith of Dave Perry-Miller Real Estate’s Park Cities Office and Ronda Needham of Dave Perry-Miller Real Estate’s Highland Park Office.

 

Congratulations and thank you to each award winner, nominee, officer and director. Your service to the real estate industry makes all of us proud to be part of the Ebby Halliday Family of Companies.

New Cedar Creek Lake Office Celebrates Grand Opening


 

New Cedar Creek Lake Office Celebrates Grand Opening

 

On October 11, Ebby Halliday Realtors hosted a Chamber of Commerce ribbon cutting and celebratory barbecue lunch at its new Cedar Creek Lake Office, located at 314 W. Main St. in Gun Barrel City, Texas. The new office serves the residential real estate needs of the Cedar Creek Lake area, an approximately 1-hour drive from Dallas County.

 

New Cedar Creek Lake Office Celebrates Grand Opening

“This new, approximately 3,000-square-foot office greatly enhances our ability to serve the needs of the area’s growing number of home buyers and sellers for many more years to come,” says Ron Burgert, chief financial officer of the Ebby Halliday Companies, which includes three real estate brands, as well as core-service companies Texas Premier TitleHome Team Insurance and Home Team Mortgage Company.

 

New Cedar Creek Lake Office Celebrates Grand Opening

Ebby’s Cedar Creek Lake Office is co-managed by respected industry veterans Malinda Brownlee Howell and Ginger Gill and will ultimately be “home” to approximately 20 Cedar Creek Lake-area residential real estate specialists.

 

New Cedar Creek Lake Office Celebrates Grand Opening

“Our location on Main Street features a highly visible location and the latest in technology,” says Howell. “It offers an ideal setting for Associates and clients to meet to discuss residential real estate needs, whether that’s a primary home, a frequently visited second home or an occasional weekend retreat. The lake lifestyle is unique, and whether you are buying or selling, we have found the perfect setting from which to serve the entire Cedar Creek Lake area.”

 

New Cedar Creek Lake Office Celebrates Grand Opening

“We are assisting clients with one of the most significant transactions of their lifetime,” says Gill. “It is important that we utilize all of the resources we have at our disposal so we can provide the absolute best experience for our valued clients.”

 

New Cedar Creek Lake Office Celebrates Grand Opening

Gill adds that Cedar Creek Lake-area sellers who list with Ebby benefit from expanded exposure for their properties. In addition to being listed in the local MLS (NAVICA), Ebby Cedar Creek listings are also in NTREIS, the North Texas MLS. Simply put, Gill says, Ebby’s listings reach more potential buyers – in particular residents of the Dallas-Fort Worth area, who make up the majority of Cedar Creek Lake buyers.

 

New Cedar Creek Lake Office Celebrates Grand Opening

Ebby’s new Cedar Creek Office is already “home” to a stellar team of experienced Cedar Creek Lake agents, according to Howell. “Buying or selling a lake home can be complicated,” she says. “We are thrilled to have launched our new Cedar Creek Lake Office with experienced local agents dedicated to outstanding service and exceeding clients’ expectations.”

 

New Cedar Creek Lake Office Celebrates Grand Opening

For more information on Ebby’s Cedar Creek Lake Office, call 903-340-8590 or visit cedarcreeklake.ebby.com.

 

New Cedar Creek Lake Office Celebrates Grand Opening

 

New Cedar Creek Lake Office Celebrates Grand Opening

 

New Cedar Creek Lake Office Celebrates Grand Opening

 

 

Ebby’s Cedar Creek Lake Office Now Open


Ebby's Cedar Creek Lake Office Now Open

 

Ebby Halliday Realtors recently opened a new office to serve the residential real estate needs of the Cedar Creek Lake area, an approximately 1 ½ hour drive from Dallas County. The office is located at 314 W. Main St. in Gun Barrel City, Texas.

 

“This new, approximately 3,000-square-foot office greatly enhances our ability to serve the needs of the area’s growing number of home buyers and sellers for many more years to come,” says Ron Burgert, chief financial officer of the Ebby Halliday Companies, which includes three real estate brands, as well as core-service companies Texas Premier TitleHome Team Insurance and Home Team Mortgage Company.

 

Ebby's Cedar Creek Lake Office Now Open

 

Ebby’s Cedar Creek Lake Office is co-managed by respected industry veterans Malinda Brownlee Howell and Ginger Gill and will ultimately be “home” to approximately 20 Cedar Creek Lake-area residential real estate specialists.

 

“Our location on Main Street features a highly visible location and the latest in technology,” says Howell. “It offers an ideal setting for Associates and clients to meet to discuss residential real estate needs, whether that’s a primary home, a frequently visited second home or an occasional weekend retreat. The lake lifestyle is unique, and whether you are buying or selling, we have found the perfect setting from which to serve the entire Cedar Creek Lake area.”

 

Ebby's Cedar Creek Lake Office Now Open

 

“We are assisting clients with one of the most significant transactions of their lifetime,” says Gill. “It is important that we utilize all of the resources we have at our disposal so we can provide the absolute best experience for our valued clients.”

 

Gill adds that Cedar Creek Lake-area sellers who list with Ebby benefit from expanded exposure for their properties. In addition to being listed in the local MLS (NAVICA), Ebby Cedar Creek listings are also in NTREIS, the North Texas MLS. Simply put, Gill says, Ebby’s listings reach more potential buyers – in particular residents of the Dallas-Fort Worth area, who make up the majority of Cedar Creek Lake buyers.

 

Ebby's Cedar Creek Lake Office Now Open

 

Ebby’s newest office is already “home” to a stellar team of experienced Cedar Creek Lake agents, according to Howell. “Buying or selling a lake home can be complicated,” she says. “We are thrilled to launch our new Cedar Creek Lake Office with experienced local agents dedicated to outstanding service and exceeding clients’ expectations.”

 

For more information on Ebby’s Cedar Creek Lake Office, call 903-340-8590 or visit cedarcreeklake.ebby.com.

 

Ebby's Cedar Creek Lake Office Now Open

Ebby's Cedar Creek Lake Office Now Open

Ebby's Cedar Creek Lake Office Now Open

Ebby's Cedar Creek Lake Office Now Open

Cedar Creek Lake Office Coming this Summer


New Cedar Creek Lake Office Coming this Summer 

 

Ebby Halliday Realtors will open a new office this summer to serve the residential real estate needs of the Cedar Creek Lake area, an approximately 1 ½ hour drive from Dallas County. The office will be located at 314 W. Main St. in Gun Barrel City, Texas.

 

New Cedar Creek Lake Office Coming this Summer

 

“This new, approximately 3,000-square-foot office will greatly enhance our ability to serve the needs of the area’s growing number of home buyers and sellers for many more years to come,” says Ron Burgert, chief financial officer of the Ebby Halliday Companies, which includes three real estate brands, as well as affiliated companies Texas Premier TitleHome Team Insurance and Home Team Mortgage Company.

 

New Cedar Creek Lake Office Coming this Summer

 

Ebby’s Cedar Creek Lake Office will be co-managed by respected industry veterans Malinda Brownlee Howell and Ginger Gill and will ultimately be “home” to approximately 20 Cedar Creek Lake-area residential real estate specialists.

 

New Cedar Creek Lake Office Coming this Summer

 

“Our location on Main Street features a highly visible location and the latest in technology,” says Howell. “It will offer an ideal setting for Associates and clients to meet to discuss residential real estate needs, whether that’s a primary home, a frequently visited second home or an occasional weekend retreat. The lake lifestyle is unique, and whether you are buying or selling, we have found the perfect setting from which to serve the entire Cedar Creek Lake area.”

 

New Cedar Creek Lake Office Coming this Summer

 

“We are assisting clients with one of the most significant transactions of their lifetime,” says Gill. “It is important that we utilize all of the resources we have at our disposal so we can provide the absolute best experience for our valued clients.”

 

New Cedar Creek Lake Office Coming this Summer

 

Gill adds that Cedar Creek Lake-area sellers who list with Ebby benefit from expanded exposure for their properties. In addition to being listed in the local MLS (NAVICA), Ebby Cedar Creek listings will also be in NTREIS, the North Texas MLS. Simply put, Gill says, Ebby’s listings reach more potential buyers – in particular residents of the Dallas-Fort Worth area, who make up the majority of Cedar Creek Lake buyers.

 

New Cedar Creek Lake Office Coming this Summer

 

Ebby’s newest office will be “home” to a stellar team of experienced Cedar Creek Lake agents, according to Howell. “Buying or selling a lake home can be complicated,” she says. “We are thrilled to launch our new Cedar Creek Lake Office with experienced local agents dedicated to outstanding service and exceeding clients’ expectations.”

 

New Cedar Creek Lake Office Coming this Summer

 

For more information on Ebby’s Cedar Creek Lake Office, contact Howell at 469-429-7404 or malindahowell@ebby.com or Gill at 214-572-1060 or gingergill@ebby.com, or visit cedarcreeklake.ebby.com.

 

TOP PHOTO: Shown, from left, are Ginger Gill and Malinda Howell, co-managers of Ebby’s Cedar Creek Lake Office.

PHOTO CREDITS: Daniel Motta

 

 

 

Customer Service Award Winners Announced


Companywide Customer Service Award Winners Announced

 

Ebby Halliday Realtors was founded on three points of service: service to the client, service to the industry and service to the community. That emphasis on service is as apparent today as it was in 1945 when Ebby Halliday Realtors was a one-woman, one-office operation.

 

“As our company celebrates 72 years of service this year, we would like to announce, as we do each year, the companywide winners of our VIP Excellence in Service Award,” says Mary Frances Burleson, president and CEO of Ebby Halliday Realtors. “This award recognizes a level of excellence that is truly above and beyond.”

 

The Ebby Halliday Realtors’ Companywide VIP Excellence in Service winners for 2016:

 

Top Companywide Office – 190 – Richardson Office

Top Companywide Winner – Helen Curry of the Plano Office

Top Companywide Runner-up – Karen Hallman of the 190 – Richardson Office

 

VIP Excellence in Customer Service Award winners are determined by the total number of points received from questions pertaining specifically to service in buyer/seller surveys sent to Ebby clients. In 2016, 99 percent of respondents ranked Ebby Halliday and their sales associate as “Excellent” or “Good.”

 

The 190 – Richardson Office is located at 3621 Shire Blvd., Suite 100, in Richardson, near the corner of State Highway 190 and Jupiter Road. Managed by industry leader Malinda Howell, the office serves the real estate needs of Richardson, Garland, Rowlett, Sachse, Wylie, Murphy, Plano, Allen, Lucas, Lovejoy, Parker, North Dallas, and beyond.

 

“I’m proud to be affiliated with the No. 1 independent real estate company in Texas, and I’m thrilled to be part of the 190 – Richardson Office, our VIP Excellence in Service-award winning office for 2016,” says Ms. Howell. “Ebby Associates throughout our company offer their clients exceptional service day in and day out.”

 

Ms. Curry is widely admired by clients and peers alike for exemplary customer service and her dedication to helping clients enjoy a smooth transition in one of the most important decisions of their lives.

 

“Helen’s stellar reputation has been built on treating her clients and fellow agents with respect, providing remarkable customer service, and doing the right thing,” says Kay Wright, sales manager of Ebby’s Plano Office. “She goes to great lengths to ensure every client has an exceptional real estate experience.”

 

Ms. Hallman is well known for her honesty, integrity and extensive knowledge of the North Texas area.

 

“From the moment you meet Karen, you know she has your best interests in mind,” says Ms. Howell. “She listens closely to her to clients and delivers extraordinary results.”

 

To learn more about all of Ebby Halliday Realtors’ offices, Associates and listings, visit the award-winning ebby.com.

 

PHOTO: Shown, front row, from left, are Companywide VIP Excellence in Service winner Helen Curry, Companywide VIP Runner-up Karen Hallman and 190 – Richardson Sales Manager Malinda Howell. Back row, from left, are Executive Vice President and Director of Sales Offices Betty Misko, President and CEO Mary Frances Burleson and Plano Sales Manager Kay Wright.

PHOTO CREDIT: Daniel Motta

 

 

2016 VIP Excellence in Service Individual Awards by Ebby Office

190 – Richardson

Karen Hallman (also Companywide runner-up)

Ann Stewart – Runner-up

 

Allen

Nancy Spaans

Ann Parsley – Runner-up

 

Arlington

Dorothy Howard

Julie DeMott – Runner-up

 

Campbell/Coit

Suzanne Ussery

Bob Baba – Runner-up

 

Denton

Sue Cogdell

Shelby Bell – Runner-up

 

Ebby’s Little White House

Terri Gum

Ken Leach – Runner-up

 

Flower Mound/Lewisville

Karen Sefcik

Linda Bartley – Runner-up

 

Frisco

Debi Leavitt

Janice Berg – Runner-up

 

Irving/Las Colinas/Coppell

Van Vanaman

Tonya Harp – Runner-up

 

Lakewood/Lake Highlands

Bobby Stephens

C J Prince – Runner-up

 

Mansfield

Joel Arredondo

Mary Prunty – Runner-up

 

McKinney

Christine Hogan

Katherine Niesman – Runner-up

 

Plano

Helen Curry (also Companywide winner)

Linda Jackson – Runner-up

 

Plano/Willow Bend

Pixie Young

Cary McCoy – Runner-up

 

Preston Center

Jay Forrester

Jini Cyr – Runner-up

 

Preston Keller

Sue Nelms

Tannah McGaughy – Runner-up

 

Preston Plano Parkway

Robin Light

Mollie Hancock – Runner-up

 

Rockwall/Heath/Lake Ray Hubbard

Dell Osborn

Kelli Wenzel – Runner-up

 

Sherman

Sheryl Bentley

Traci McCarthy – Runner-up

 

Southlake

Chip Reid

O C Chapa – Runner-up

 

Southwest Dallas/Ellis County

Pam Smith

Karen James – Runner-up

 

Whitesboro

Lisa Moden

John Dean – Runner-up

 

To learn more about Ebby Halliday Realtors, its Associates and listings, visit the award-winning, mobile-friendly ebby.com.